Centre Closures FAQs
The following locations ceased trading on 7th June 2024:
CarStore Nottingham.
The following locations ceased trading on 17th May 2024:
CarStore Chesterfield, CarStore Exeter, CarStore Gloucester, CarStore Peterborough, CarStore Norwich, CarStore Ipswich, Evans Halshaw Used Car Centre Plymouth, Evans Halshaw Used Car Centre Cramlington, Evans Halshaw Used Car Centre Leicester, and the following CarStore Direct locations: Barnsley, Crewe, Enfield, Northampton, Rochdale, Tamworth, and Woking.
The following locations ceased trading on 16th August 2024:
CarStore Coventry
To find your next, nearest dealer in our network, please visit www.evanshalshaw.com/dealers/ and enter your postcode.
Unfortunately, we aren't able to accommodate future booking appointments at these stores from Friday 3rd May that have been previously made
If you have an Evans Halshaw store nearby, you can re-book the work needed by contacting them via www.evanshalshaw.com/dealers/ or call our customer helpline on 01623 727635 (9am-5.30pm).
For ease, any MOT or Service bookings can be re-booked online at www.evanshalshaw.com/service/.
You can book In for a service or MOT at your closest Evans Halshaw site online at www.evanshalshaw.com/service/.
Subject to availability, we can offer a range of additional services to make things more convenient for you, including courtesy cars, and a vehicle collection and delivery service.
Alternatively, please contact our customer helpline on 01623 727635 (9am-5.30pm).
Your finance agreement will not be impacted by any closures.
Your finance agreement is between you and the Finance provider, as detailed on your finance agreement when you purchased your vehicle.
You should continue to make your monthly payments as normal.
If your finance agreement is no longer suitable to your personal requirements and you need to discuss your options, please refer to the contact details on your vehicle finance agreement.
For any further questions, please contact our customer helpline on 01623 727635 (9am-5.30pm).
If you recently sold your car to us, your payment will still be processed and paid in the usual way.
For further information, please see our full Terms and Conditions at www.evanshalshaw.com/sell-your-car/help/.
Alternatively, you can call us on 01623 727635 (9am-5.30pm), where you can speak to a member of our customer care team.
We're always on the hunt for quality, used cars for our forecourts.
Simply head to www.evanshalshaw.com/sell-your-car/ for a valuation in minutes.
There's absolutely no obligation to buy another car, we won't charge you any admin fees and you could get your money direct into your bank account the next working day.
Our centralised customer team are on hand to assist with any on-going concerns you may have.
Please call us on 01623 727635 (9am-5.30pm) and we'll aim to resolve things as quickly as possible for you.
Yes - all Evans Halshaw and VAT approved garages are authorised to carry out repairs under the terms and conditions of your guarantee.
To make a booking for a claim, please email us at ehg@pendragon.uk.com or refer to your policy documentation for further information.
Your service plan can still be used at any Evans Halshaw dealership.
To find your nearest one, please visit www.evanshalshaw.com/dealers/ and enter your postcode.
If there isn’t an Evans Halshaw site nearby, you can contact our Service Plan provider EMaC direct at support@emac.co.uk who will refund any monies accrued in your plan.
Please refer to your policy documentation from Premia Solutions Ltd, the provider for Tyre and Alloy wheel cover, regarding how to make a claim.
Or simply visit www.mypremia.co.uk.
